Privacy Policy

Last updated: March 4, 2026

At Safe Harbor Funerals & Cremation ("Safe Harbor," "we," "our," or "us"), we respect the privacy of every family and visitor who uses our website. This Privacy Policy explains how we collect, use, and protect information when you visit safeharborfunerals.com, contact us, or use our online forms.

1. Who This Policy Applies To

This Privacy Policy applies to:

  • Visitors browsing our website and landing pages.
  • Individuals who submit information through our contact forms, arrangement forms, or other online tools we provide.
  • Families we serve who interact with Safe Harbor online in connection with our services.

This policy does not replace any authorization, contract, or disclosure you sign in person or through our official cremation, burial, or funeral service documents. In any conflict, those service documents will control.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide when you:

  • Fill out an online form (such as Arrange Now, Get Started, Contact, or similar).
  • Request information about cremation, burial, or funeral services.
  • Request a price list, quote, or appointment.
  • Communicate with us by email, phone, or other online tools linked from our site.

This may include information such as your name, contact details (phone, email, mailing address), relationship to the deceased or person planning ahead, and basic information about your needs or preferences.

2.2 Information Collected Automatically (Cookies & Usage Data)

When you visit our website, certain information may be collected automatically, such as:

  • Pages you view and how long you stay on them.
  • Links or buttons you click (for example, "Call" or "Arrange Now").
  • Basic device and browser details (e.g., type of device, browser version).
  • Approximate general location (e.g., city or region) inferred from your IP address.

We use this information to understand how visitors use our website, improve our content, and measure the effectiveness of our advertising.

2.3 Third-Party Forms and Tools (including JotForm)

Some forms on our website may be provided or embedded through third-party services such as JotForm or similar platforms. When you use these tools:

  • The information you provide may be processed both by us and by the third-party provider, in accordance with each party’s policies.
  • We use these forms to securely collect necessary information for arrangements, death certificates, authorizations, or pre-planning.

3. How We Use Your Information

We use the information we collect for purposes such as:

  • Responding to your questions and requests.
  • Coordinating arrangements for cremation, burial, or related services.
  • Preparing required documents, permits, and authorizations.
  • Sending confirmations, updates, and service-related communications.
  • Improving our website, content, and services.
  • Measuring the performance of our online advertising and outreach.

4. Cookies, Analytics, and Google Consent Mode

4.1 Basic Analytics

We use Google Analytics and similar tools to understand how visitors find and use our website. These tools help us answer questions such as:

  • Which pages are most helpful to families?
  • Which ads or search queries lead people to our site?
  • Where visitors may be getting confused or dropping off.

We use this information in aggregate. We do not sell analytics data or use it to build profiles of individual visitors for unrelated marketing.

4.2 Conversion Tracking and Ads

We may use Google Ads and related tools to measure when someone who clicked on an ad:

  • Submits a contact or arrangement form.
  • Clicks to call our phone number from the website.

This helps us understand which ads are helpful and which are not. We do not use interest-based or sensitive remarketing lists targeting individuals based on health, medical conditions, or other sensitive categories.

4.3 Google Consent Mode

We use Google Consent Mode to respect your choices about cookies and analytics:

  • If you accept analytics cookies, Google may use cookies or similar technologies to provide more detailed and accurate reporting.
  • If you decline, Google receives limited, non-identifying information and may use aggregated, modeled data to estimate website performance and conversions.

You can adjust your browser settings to block cookies entirely, though this may affect how some websites function.

5. What We Do Not Do

In connection with our website and online analytics, we:

  • Do not sell your personal information to third parties.
  • Do not use invasive "behavioral" remarketing to follow you across the web.
  • Do not intentionally collect protected health information (PHI) through website analytics.
  • Do not use Google Signals or interest-based ad audiences based on sensitive categories such as health, religion, or race.

6. How We Protect Your Information

We take reasonable measures to protect the information we collect, including:

  • Using secure connections (HTTPS) for our website.
  • Limiting access to personal information to staff who need it to provide services.
  • Using reputable third-party tools and vendors with appropriate security practices.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. However, we are committed to handling your information carefully and respectfully.

7. Your Choices and Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, such as:

  • Requesting access to the personal information we hold about you.
  • Requesting corrections to inaccurate information.
  • Requesting deletion of certain information, subject to legal or contractual obligations.
  • Choosing whether or not to accept analytics or advertising cookies.

If you wish to exercise any of these rights, please contact us using the information below. We may need to verify your identity before responding to certain requests.

8. Children's Privacy

Our website is intended for adults and families making funeral, cremation, or pre-planning decisions. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our services, technologies, or legal requirements change. When we make meaningful changes, we will update the "Last updated" date at the top of this page. Your continued use of our website after any changes are posted means you accept the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or about how we handle personal information, please contact us: